This Privacy Notice explains how Seaglass Clinical Consulting collects, uses, and protects your personal information through its client portals, including the online client account ("Client Portals"), website, and email communications.
For the purposes of this notice, "Personal Information" refers to any data about an identified or identifiable individual. This includes information that can directly (e.g., your name) or indirectly (e.g., your address, phone number, or date of birth) identify you.
Please read this document carefully. By accessing and using our website, third-party applications, and providing your Personal Information, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Notice.
The Personal Information Protection Act 2016 (PIPA) provides individuals in Bermuda with rights related to their Personal Information. This Privacy Notice is designed to ensure compliance with PIPA while upholding the highest standards of confidentiality in the delivery of clinical consulting services.
1. Who We Are & Contact Details
Seaglass Clinical Consulting is a Bermuda-based clinical consulting practice.
In this Privacy Notice:
- "We," "our," and "us" refer to Seaglass Clinical Consulting.
- "You" and "your" refer to individuals who access or use our website and/or provide their Personal Information through our Client Portals, in person, or via email.
Seaglass Clinical Consulting engages trusted third-party service providers to support essential business operations, including but not limited to:
- Human Resources
- Clinical and Health Management Programs
- Information Technology (IT)
- Finance and Accounting
- Legal and Privacy Services
- Marketing and Communications
These services may require the transfer of Personal Information between Seaglass Clinical Consulting and its third-party service providers. All service providers are required to comply with our privacy and data protection requirements to ensure the security and confidentiality of Personal Information.
For inquiries regarding this Privacy Notice or our use of your Personal Information, please contact our Privacy Officer.
Privacy Officer: Dr Seb Henagulph
Mailing Address:
Seaglass Clinical Consulting
46 Reid Street Hamilton HM 12
Bermuda
Email: privacy@seaglass.bm
2. What Personal Information Do We Collect?
Seaglass Clinical Consulting, through its third-party service providers, client portals, and security systems, may collect and store the following Personal Information:
- Contact details, including your name, mailing address, service address, telephone number, and email address.
- Health information, including insurance details and information relating to clinical or consulting services provided.
- Financial information, including banking and payment details for billing purposes.
- Employment records and documentation where applicable.
- Communications, including correspondence submitted through our website, email, or third-party applications, as well as questions, concerns, or feedback.
- Login credentials for client portals or third-party systems.
- Uploaded documents, images, or photographs where applicable.
3. How Do We Use Your Personal Information?
We use your Personal Information to:
- Provide requested clinical consulting services.
- Respond to enquiries and maintain professional relationships.
- Create and manage client accounts.
- Improve our services and client experience.
- Verify your identity.
- Process billing and payments.
- Prevent, detect, or investigate fraud or unlawful activity.
- Invite participation in surveys or questionnaires.
- Send relevant updates, notifications, and reports.
- Share information about our services where appropriate.
- Investigate concerns or complaints.
4. Who Has Access to Your Personal Information?
Your Personal Information is used only to:
- Support the delivery of requested services.
- Fulfil our contractual and professional obligations.
All employees, consultants, contractors, and third-party service providers are required to comply with Seaglass Clinical Consulting's privacy and data protection policies. Personal Information is shared only with authorized individuals on a need-to-know basis.
We may transfer Personal Information to third parties located in Bermuda or overseas where necessary for operational purposes, including financial transactions and secure technology services. Only the minimum amount of Personal Information necessary to perform these services will be shared. These third parties are required to meet the data protection standards established under PIPA.
We do not sell or rent your Personal Information and will not share it with third parties for marketing purposes without your consent.
5. How Long Do We Keep Your Personal Information?
We retain your Personal Information only for as long as necessary to fulfil the purposes outlined in this Privacy Notice or as required by applicable legal, regulatory, or professional record retention requirements.
6. What Are Your Rights?
We are committed to helping you exercise your rights regarding your Personal Information. You may request to:
- Access your Personal Information.
- Correct inaccurate or incomplete Personal Information.
- Restrict or object to certain uses of your Personal Information where permitted by law.
- Request the deletion or destruction of your Personal Information where appropriate.
7. How to Exercise Your Rights
To make a request regarding your Personal Information, please submit a written request to our Privacy Officer at privacy@seaglass.bm
We may require verification of your identity before processing your request.
Access to Personal Information may be restricted where:
- The information is protected by legal privilege.
- Disclosure would reveal confidential business information.
- The information relates to ongoing legal, disciplinary, or arbitration proceedings.
- Disclosure would compromise negotiations or security.
- The information contains Personal Information about another individual.
- The information would reveal the identity of a confidential source.
8. Security Measures
We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with the Personal Information Protection Act 2016 (PIPA).
Although no method of transmission over the internet is completely secure, once your Personal Information is received, we take appropriate measures to protect it through secure systems, ongoing monitoring, and regular reviews of our information security practices.
9. Administrative Details
Privacy Notice Version: 2.0
Effective Date: June 2026
Last Updated: June 2026
We may update this Privacy Notice from time to time. Any changes will become effective upon publication of the revised Privacy Notice.
